Installation Guides, Software Links, and FAQs

Hikvision NVR/DVR Software Download Links, User Manual & Quick Guide

Hikvision USA Client Software Page

Hikvision iVMS-4200 User Manual

Hikvision NVR / Hik-Connect Quick Setup Guide

Apple App Store Download Icon

Google Play Store Download Image

Dahua NVR and Camera Installation Guides

Dahua Network Video Recorder Quick Start Guide



Is this something I can install myself?
At its most basic you need to plug your recorder (NVR) into your router and run Cat5e or CAT6 from the recorder to the locations you want your cameras.  Setting up the app or a monitor to view the cameras is very easy.
What is the difference between CAT5e and CAT6?
Both cables are a reliable choice for security cameras. Currently, Cat5e cable is more than enough bandwidth for most IP security cameras on the market. This makes it a great choice for most surveillance installs. IP security cameras currently use less than a 100/mbps of bandwidth so CAT5e can carry all the data.  To future proof your install for future upgrades it might be a good idea to run CAT6.
What is PoE?
System which passes electric power along with data through a CAT5/CAT6 cable. A single cable provides both data connection and electrical power to devices such as IP cameras.
How many cameras do I need?
Make a quick overhead sketch of your property and try to identify areas which are important to you to see. Place cameras at bottlenecks or choke points people must pass through.
Are remote viewing apps free?
Yes! There is never a charge for local storage or the apps for remote access to your cameras.
Do the cameras have USA/English firmware?
Yes unlike many Hikvision cameras seen online our cameras and NVRs all have USA/English firmware.  Our Dahua cameras are fully-licensed Dahua USA products
Are your Hikvision OEM cameras and NVRs made by Hikvision?
Why don't you sell wireless or battery operated cameras?
We have found WiFi cameras have persistent connectivity issues. Having more than 2 WiFi cameras on your network reduces WiFi speed due to the amount of data video generates Battery-powered cameras deplete batteries too fast to make them a viable long term solution.
What is the difference between the different lens e.g.: 2.8mm, 4mm, 6mm, 12mm etc?
Field of View is the area, in width, that the lens will allow you to see.  A 2.8mm lens is a wide angle lens with a approximately 108 ° view. A 4mm lens is roughly comparable to what the human eye can see.  The longer 6mm-12mm lenses see further away objects in greater detail, but see a narrower view.

Security Camera Lens Field of Vision Chart


Ten Installation Tips

  1. Due to limitations of CAT5e/CAT6 (Dahua ePoE products excluded) cable runs can only extend up to 295 feet for optimum performance.
  1. From a future proofing standpoint it is best to run CAT6. CAT5e will do an adequate job of handling most video transport needs, saving you money.
  2. Pull tension during installation of CAT5e/CAT6 cable should not exceed 25 pounds.
  3. When bending CAT5e/CAT6 the accepted bend radius is no less than 1 inch. Bending the wire sharply will interfere with data transmission.
  4. Maintain a 10-inch gap between data cables and high-voltage wires.
  5. Do not staple CAT5e/CAT6; instead, use D rings, bridle rings, J hooks, cable ties , or other devices that do not risk deforming or constricting the cable.
  6. When installing pay attention to camera placement. Always be mindful of any obstructions that might prevent a clear view of the target. Be mindful of moving objects such as branches which can enter the frame during wind and weather events.
  7. Assure that the PoE power supply you use provides adequate power for your cameras. Be sure to compute the power load before making a final choice.
  8. In areas prone to crime, mount cameras out of reach but not so high that the video captures only the tops of heads.
  1. Be sure to use safe installation practices. Pretend OSHA is watching you work. There is no point in saving a few dollars installing your system yourself if you end up in the hospital.